Store Manager

Our client is an innovative company operating in the educational technology sector, developing products and solutions that combine learning, creativity, and technology. Through hands-on activities and interactive experiences, the company aims to support the development of essential skills such as critical thinking, problem-solving, and technological literacy.

With a strong focus on innovation, product development, and international growth, the company continues to expand its operations and strengthen its team to support its ongoing business development.

They are looking for a Store Manager to oversee the daily operations, sales, customer service, and overall performance of their Limassol store.

• Develop and implement strategies to attract new customers, increase sales, and expand business activities through in-store initiatives, events, and commercial partnerships.
• Identify market opportunities, analyse competitors, and recommend strategies to improve revenue and profitability in local and international markets.
• Build relationships with businesses, institutions, retailers, and other potential partners to expand product and service distribution.
• Identify opportunities for business expansion, including new locations and partnership models, and coordinate related activities with relevant stakeholders.

• Oversee daily operations, including budgeting, financial records, cash flow, sales systems, and operational procedures.
• Ensure compliance with applicable health and safety requirements and maintain efficient business operations.
• Manage stock levels, inventory planning, and replenishment to meet customer demand.
• Take a hands-on approach to daily operations, supporting customer service, product presentations, sales activities, and transaction processing when required.

• Recruit, train, supervise, and evaluate employees across company locations and partner operations.
• Monitor employee performance, coordinate staffing schedules, and support ongoing staff development.
• Promote a collaborative and customer-focused working environment.

• Develop and maintain relationships with customers, institutions, and business partners to encourage satisfaction and long-term engagement.
• Handle customer concerns and complaints professionally, ensuring timely resolution and a high standard of service.

• Proven experience in store management, business development, and team leadership.
• Strong knowledge of KPIs, sales strategies, marketing planning, and financial management.
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage multiple projects, stores, and partners simultaneously.
• Experience with POS and business software systems.
• Strong customer service and sales skills, with the ability to confidently present and promote products and services.
• Ability to work independently, take initiative, and maintain a hands-on approach to daily store operations.