Shop Manager

Our client is dedicated to providing candle-makers with top-quality wax and candle-making supplies. Their mission is to empower candle-makers and businesses of all sizes across Cyprus to create exceptional products using the finest raw materials available. They pride themselves on building long-term relationships with clients by offering reliable service, industry expertise, and ongoing support. As a rapidly growing organization, our client invests in its people and values professionalism, responsibility, and teamwork.

Job Brief

Our client is seeking a professional and friendly Shop Manager with proven experience, who can independently manage and continuously improve their retail shop. The ideal candidate will bring strong expertise, initiative, and structure, ensuring reliable, responsible, and efficient oversight of daily shop operations.

• Oversee and manage the day-to-day operations of the shop
• Ensure excellent customer service and maintain positive relationships with customers and staff
• Lead, support, and work harmoniously with shop staff
• Take responsibility for stock management, ensuring accuracy and availability at all times
• Oversee cashier operations and ensure correct cash handling and records
• Communicate closely and effectively with the warehouse team regarding stock needs and issues
• Identify, improve, and optimize shop processes, layout, and daily operations
• Ensure the shop is always clean, organized, and visually appealing
• Monitor shop performance and address operational issues promptly
• Address issues proactively and report important matters with professionalism and urgency
• Ensure company procedures and standards are consistently followed

• Previous experience in a managerial or supervisory retail role (preferred)
• Strong organizational and leadership skills
• Professional, friendly, and customer-focused attitude
• Ability to manage stock, cash handling, and daily operations responsibly
• Excellent communication and interpersonal skills
• Ability to work independently and take initiative• Strong problem-solving skills and attention to detail
• Fluency in Greek and English
• Enthusiastic, reliable, and cooperative nature

What We Offer

• An attractive remuneration package will be offered to the successful candidate according to qualifications and previous experience.
• Full-time, stable employment
• Working hours will be on a shift basis, Monday-Saturday with total working hours not exceeding 40 hours per week
• Full, comprehensive training
• Supportive and professional work environment
• Location: Shop in Aglantzia, Nicosia
• Benefits: 13th Salary
• Bonuses based on performance