Player Relationship Officer

Casino/Online Casino Larnaca

Job Description

Our client is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They already have more than 85 well-established partners in the casino vertical. They are currently looking for a motivated and dynamic Player Relationship Officer to join their team in Limassol.

Reference #: GC004430

Job Responsibilities

  • Applying responsible gaming procedures according to regulations
  • Being vigilant while reviewing player accounts to ensure they are playing responsibly
  • Applying RG regulations in a timely manner according to internal procedures
  • Ensuring responsible gaming events are being handled
  • Expand players' game play activity
  • Proactively contact potential players
  • Initiating players’ interaction over chat, e-mail and phone


  • Native English
  • Able to work shifts Monday to Sunday 5 Shifts per week (8-hour shift) on a 24h rotation (4/5 nights per month)
  • Experience preferred but not mandatory - Gaming background will be considered as a big advantage
  • Computer literate
  • Self-motivated
  • Communication and verbal skills
  • European citizenship
  Remuneration & Benefits:
  • Career development
  • 21 days annual leave
  • Group Medical Scheme
  • Complimentary lunch
  • Team building activities