Player Relationship Officer

Our client is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They are currently looking for a motivated and dynamic Player Relationship Officer to join their team in Limassol.

• Applying responsible gaming procedures according to regulations
• Being vigilant while reviewing player accounts to ensure they are playing responsibly
• Applying RG regulations in a timely manner according to internal procedures
• Ensuring responsible gaming events are being handled
• Expand players' game play activity
• Proactively contact potential players
• Initiating players’ interaction over chat, e-mail and phone

• Native English
• Able to work shifts of 5 days (Monday to Sunday shifts 08:00 – 16:00 & 16:00 – 00:00 & 00:00 – 08:00)
• Experience preferred but not mandatory - Gaming background will be considered as a big advantage
• Computer literate
• Self-motivated
• Communication and verbal skills
• European citizenship

• Career development
• 21 days Paid Annual Leave
• Medical Health Insurance
• Complimentary lunch
• Team Building Activities
• Monetary voucher on Birthdays and additional occasions
• Employee Discounts on a wide range of products and services (from Health & Wellness and Fitness to Beauty and Food & Beverages)
• Referral Bonus
• Paid Training
• Unlimited daily snacks and beverages
• Supportive and positive working environment