Logistics and Sales Administration Officer

Our client is an innovative company operating in the educational technology sector, developing products and solutions that combine learning, creativity, and technology. Through hands-on activities and interactive experiences, the company aims to support the development of essential skills such as critical thinking, problem-solving, and technological literacy.

With a strong focus on innovation, product development, and international growth, the company continues to expand its operations and strengthen its team to support its ongoing business development.

The Logistics and Sales Administration Officer will support the smooth and efficient coordination of customer orders, logistics, export documentation, and sales administration activities.

The role involves close collaboration with customers, suppliers, logistics providers, warehouses, and the Sales Team to ensure accurate order processing, timely deliveries, efficient documentation, and a high standard of customer service.

• Key Responsibilities
• Prepare and process invoices, packing lists, shipping documents, and other relevant commercial and export documentation, ensuring accuracy and compliance with applicable requirements.
• Manage customer orders from receipt through dispatch, coordinating with suppliers, logistics providers, warehouses, and internal departments to ensure timely and accurate fulfilment.
• Coordinate domestic and international shipments, monitor deliveries, and resolve logistics-related issues as they arise.
• Ensure shipping, customs, and commercial documentation is complete, accurate, and compliant with relevant international trade requirements.
• Monitor stock levels across external storage facilities and online sales channels, maintaining accurate inventory records and coordinating replenishment and shipment requirements.
• Review and process online customer orders, verifying billing details, pricing, product availability, and delivery information.
• Handle customer enquiries and order-related issues, working with internal teams and external partners to ensure timely resolution.
• Provide administrative and operational support to the Sales Team, including customer requests, product information, preparation of samples, and other sales-related activities.
• Maintain accurate customer, order, logistics, and product records, ensuring data integrity throughout the order processing and fulfilment cycle.
• Maintain relevant documentation, operational records, and quality-management files, and prepare regular operational and sales reports.
• Support customer account administration and set-up, ensuring that customer details, pricing, and ordering requirements are accurately recorded.
• Monitor the progress of customer orders and accounts, maintaining clear and timely communication with customers and the Sales Team.

• Bachelor is required in any degree.
• Master’s in management or MBA will be considered as an advantage.
• Minimum 2 years of experience in this position is required.
• Excellent command of English and Greek language, both in written and oral communication.
• Excellent knowledge of MS Office and any accounting software
• Team spirit and ability to work in collaborative environment with other members but also independently
• Dynamic person that can work under pressure and deadlines.
• Very good verbal and written communication skills.