English Customer Support Representative

Customer Support Limassol

Job Description

Our client is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They already have more than 60 well-established partners in the casino vertical. They are currently looking for a motivated and dynamic English Customer Support Representative to join their team in Limassol.

Reference #: GC004360

Job Responsibilities

  • Dealing directly with clients’ queries over chat system, e-mail and phone
  • Answering client’s requests
  • Promoting products and services to clients
  • Optimize customers’ satisfaction
  • Interacting with other departments as necessary to meet client’s needs
  • Maintaining professionalism at all instances

Requirements

  • Able to work 24/7 shifts on rotation; (08.00 – 16.00, 16.00 – 00.00, 00.00 – 08.00)
  • Experience preferred but not mandatory
  • Excellent command of English language
  • Attention to details and quality of work
  • Computer literate and proficient user of excel
  • European citizenship
  Remuneration & Benefits:
  • Career development
  • 21 day’s annual leave
  • Group Medical Scheme
  • Complimentary lunch
  • Team Building Activities
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