Account Manager

Our client is a fast-growing, regulated provider of single-wallet white-label casino and sports solutions across mobile, tablet, and PC. With more than 60 established partners and operations licensed in the UK and Malta, along with offices in Cyprus and Israel, they are well positioned for continued global expansion.

They are now seeking a motivated and dynamic Account Manager to join their team in Limassol.

• Be the primary point of contact, build and manage long term close relationships with a portfolio of allocated B2B clients.
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Manage multiple B2B clients in a professional and organized manner. Complete regular client review e-meetings. Create and manage backlogs of client requirements.
• Take part in negotiating, creating, and executing joint marketing campaigns with the B2B client
• Work with B2B clients to compile data and insights on product performance, the effects of targeted campaigns and promotions etc.
• Up-sell the existing B2B clients for new products and premium offerings. Work with them to broaden the product footprint within their business.
• Liaise with the Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns, including Operations and CRM, and to communicate feedback on client requirements,
• Work towards achieving the individual targets and reaching the department KPIs
• Analyse B2B client services and traffic patterns to advice on customer growth
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Responsible for working with the Sales team to on board and integrate new clients and developing existing client relationships

• University/college education is preferred.
• A minimum of 1 year experience in Account Management or relevant position is required
• Exceptional verbal and written communication skills in English are required. Additional languages are a plus
• Excellent listening, negotiation, and presentation skills
• Experience working with CRM software (i.e., Asana) and MS Office (particularly MS Excel)
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Self-motivated and able to thrive in a results-driven environment
• Attention to detail and quality of work
• European citizenship

• Career development
• 21 days Paid Annual Leave
• Medical Health Insurance
• Complimentary lunch
• Team Building Activities
• Monetary voucher on Birthdays and additional occasions
• Employee Discounts on a wide range of products and services (from Health & Wellness and Fitness to Beauty and Food & Beverages)
• Referral Bonus
• Paid Training
• Unlimited daily snacks and beverages
• Supportive and positive working environment