Account Manager

Company Description

Since 2012, our client has been a leading provider of turnkey gaming platform solutions, empowering partners worldwide to launch, operate, and scale successful online casino and sportsbook brands.

Thier end-to-end platform combines cutting-edge technology, operational expertise, compliance support, CRM solutions, player management, payment processing, licensing, and customer service, delivering everything our partners need to thrive in a highly competitive industry.

• Serve as the primary point of contact for a portfolio of B2B clients, building strong and long-term relationships
• Develop trusted advisor relationships with key stakeholders, including senior decision-makers and executive sponsors
• Manage multiple client accounts in a structured and professional manner, including regular review meetings and backlog prioritization
• Collaborate with clients on joint marketing campaigns, including planning, negotiation, and execution
• Analyse client performance data, traffic patterns, and campaign results to provide insights and growth recommendations
• Identify and execute upselling and cross-selling opportunities, expanding product adoption across client portfolios
• Work closely with internal teams (Product, Operations, CRM, and others) to address client needs and communicate feedback effectively
• Support the onboarding and integration of new clients in collaboration with the Sales team
• Ensure high levels of client satisfaction through consistent, high-quality day-to-day service delivery
• Work towards individual targets and contribute to overall department KPIs

• University or college education preferred
• At least 1 year of experience in Account Management or a similar client-facing role
• Excellent verbal and written communication skills in English; additional languages are an advantage
• Strong negotiation, presentation, and stakeholder management skills
• Experience using CRM systems and MS Office tools, particularly Excel
• Ability to engage and influence stakeholders at all levels, including senior and executive management
• A self-driven, results-oriented mindset with the ability to thrive in a target-driven environment
• Strong attention to detail and commitment to quality of work
• European citizenship

• Continuous learning and development opportunities
• Ongoing training and professional growth programmes
• 21 days of paid annual leave
• Paid sick leave
• Private medical health insurance
• Weekly complimentary office lunch
• Unlimited snacks, coffee, and beverages
• Employee discounts across health, wellness, fitness, beauty, dining, and other services
• Referral bonus program
• Birthday vouchers and celebration perks
• Regular team-building activities and company events
• A supportive, collaborative, and inclusive working environment