Risk and Fraud Manager

i-Gaming Limassol

Job Description

Our client is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They already have more than 85 well-established partners in the casino vertical. They are looking for a motivated and dynamic Risk and Fraud Manager to join our development team in our Limassol office.

Reference #: GC006033

Job Responsibilities

  • Planning and implementing an overall risk management process
  • Performing daily risk assessment activities that might affect the company
  • Perform risk evaluation and adjust the criteria used according to the company’s evolving requirements, costs, etc.
  • Prepare reports that quantify and establish the company’s risk levels
  • Keep track at all times of all main and major topics that the department is dealing with daily (KYC, Chargebacks, Fraud Rings, etc)
  • Provide support, guidance, assistance, and periodical training to the team members to keep them up to date with all procedures
  • Manage the Risk Operations team on a professional and administrative level
  • Supervise and monitor the work process of employees in the department
  • Investigating, reporting and undertaking remedial action on suspicious account transactions to protect the business from financial loss
  • Reviewing and processing all withdrawal requests
  • Report to the Head of Operations

Requirements

 
  • Proven experience in Risk, Fraud, or Compliance roles, preferably within the iGaming industry
  • Strong understanding of risk management processes, fraud prevention, and KYC procedures
  • Experience handling chargebacks, fraud detection, and suspicious transaction investigations
  • Previous experience in managing and leading teams
  • Analytical mindset with the ability to assess risk and make data-driven decisions
  • Ability to prepare reports and present risk insights to senior management
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
  • Excellent communication and interpersonal skills
  • High level of integrity and attention to detail
  • Ability to train, mentor, and support team members
  • Proficiency in Microsoft Office tools (especially Excel) and relevant risk/fraud systems
Remuneration & Benefits:
  • Competitive salary package based on experience
  • Learning & Development Program with ongoing training opportunities
  • 21 days of Paid Annual Leave
  • Paid Sick Leave
  • Private Medical Health Insurance
  • Weekly complimentary lunch at the office
  • Unlimited snacks, coffee, and beverages
  • Employee discount program across a wide range of services including health & wellness, fitness, beauty, and dining
  • Referral Bonus Program for successful candidate recommendations
  • Birthday gift vouchers and celebration perks
  • Team-building activities and company events
  • Supportive, inclusive, and positive working environment
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