Back Office Officer

Our client is a regulated online trading and fintech platform, operating across multiple international markets. They offer a proprietary, all-in-one digital trading platform providing market data, analysis, trading, and risk management tools, accessible via web, desktop, and mobile.

The company is in a growth phase, with strong opportunities for internal development, long-term career progression, and collaboration within a dynamic, international team.

Role Summary
The Back-Office Officer supports daily financial operations, including client transactions, reconciliations, risk checks, and KYC/AML compliance, working closely with compliance, audit teams, and financial institutions.

• Perform daily monetary routines including processing clients’ deposits and withdrawal requests and regularly reconcile and update records accordingly.
• Verifying client’s card and bank account details and transaction records for AML purposes.
• Conduct risk assessment of client monetary transactions to identify potential fraud and other related issues and take necessary actions.
• Taking initiative to identify, analyse and resolve questions regarding clients’ accounts.
• Assist in maintaining smooth global operations of the team and actively participate in cross department collaboration.
• Liaise with external money processors and banks to handle transaction issues and disputes.
• Effective implement of Know your Client (KYC) procedure to all potential and existing Clients.
• Work closely with compliance and internal audit departments, and prepare various regulatory reports related to back-office.
• Preparation of daily reconciliation reports.

• Degree or related qualification in Accounting/Finance.
• At least 1 year experience in financial services industry.
• Proficiency in MS Office and well versed in Excel and Word.
• Experience in verifying documents and processing payments.
• Excellent communication skills both verbal and written.
• Willingness to commit to long-term career growth and professional developments.
• Critical thinking and problem-solving skills.
• Eager to learn about the financial markets, CFD industry, and the company's trading platform.
• Strong sense of integrity.
• Open-minded and collaborative.
• Meticulous attention to detail.
• Excellent verbal and written communication skills in English. Any additional language will be considered an advantage.

Working Hours:

• Willingness to do morning and afternoon shifts on a weekly basis.
• Flexible to work on weekends/Cyprus Public holidays on rotation.
• Working Hours 08:00-16:00 & 15:00 – 23:00.

What You Can Look Forward To:

• Be part of a dynamic and multi-cultural team
• Career growth opportunities with global offices
• Competitive salary
• Performance-based bonus
• Private medical insurance
• Education subsidy & full-paid Study Leave
• Fitness membership allowance
• Birthday Leave
• Work From Home Policy