Payments Optimization Analyst

Our client is a well-established B2B provider of turnkey solutions within the iGaming industry.

They are seeking a highly motivated and analytical Payments Optimization Analyst to join their dynamic team in Limassol. In this critical role, you will be a driving force behind payment processing efficiency, directly influencing deposit conversion rates, operational excellence, and the seamless experience of end users.

This is an excellent opportunity to take ownership of a global payments network, work with leading Payment Service Providers (PSPs), and contribute to the continued growth of a recognized B2B iGaming company.

• Drive Performance: Proactively analyze daily payment approval rates across all methods, monitor provider balances, and identify trends to maximize transaction success.
• Optimize Conversion: Strategically utilize our suite of payment systems to optimize deposit success rates and enhance the player journey.
• Problem Solve: Act as a key troubleshooter, identifying and investigating payment processing issues and collaborating with technical teams for swift resolution.
• Expand Our Network: Lead the charge on growing our payment ecosystem by researching, negotiating contracts with, and onboarding new Payment Service Providers.
• Serve as an Expert: Be the go-to payments specialist for internal teams, providing clear insights on transaction declines and recommending effective alternative solutions.
• Ensure Accuracy: Perform meticulous settlement calculations and reconciliations to ensure financial integrity.
• Manage Compliance: Coordinate the implementation of new payment features and updates, ensuring full compliance with regulatory requirements from bodies like the MGA and UKGC.

• Proven experience in a payments analysis, optimization, or operations role, ideally within the iGaming, FinTech, or e-commerce industries.
• Exceptional analytical skills with a high proficiency in Excel; experience with BI tools is a significant advantage.
• A commercial mindset with experience in research and contract negotiations with third-party providers.
• Excellent communication and collaboration skills with full professional fluency in English.
• A proactive, problem-solving attitude with the ability to manage multiple priorities effectively.
• Must hold European citizenship.