Player Relationship Officer

i-Gaming Limassol

Job Description

Our client is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They are currently looking for a motivated and dynamic Player Relationship Officer to join their team in Limassol.

 

Reference #: GC005218

Job Responsibilities

  • Applying responsible gaming procedures according to regulations
  • Being vigilant while reviewing player accounts to ensure they are playing responsibly
  • Applying RG regulations in a timely manner according to internal procedures
  • Ensuring responsible gaming events are being handled
  • Expand players' game play activity
  • Proactively contact potential players
  • Initiating players’ interaction over chat, e-mail and phone

Requirements

  • Able to work 24/7 shifts on rotation; (08.00 – 16.00, 16.00 – 00.00, 00.00 – 08.00)
  • Experience preferred but not mandatory - Gaming background will be considered as a big advantage
  • Computer literate
  • Self-motivated
  • Communication and verbal skills
  • European citizenship

Remuneration & Benefits:

  • Learning and Development Program
  • Career development
  • 21 days Paid Annual Leave
  • 3 days Sick Leave
  • Medical Health Insurance
  • Complimentary lunch
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