Back Office Officer

Our client is a well established CySEC licensed investment firm with offices in Limassol looking for a Back office Officer. They’re looking for someone with 2-3 experience in a similar role in the financial markets industry, excellent English, attention to detail and good communication and organization skills.

• To review escalated items from business unit to determine whether client due diligence requirements have been satisfied.
• To monitor customer accounts against government lists, internal watch lists and high-risk jurisdiction list.
• To participate in AML Group training sessions and/or global conference calls.
• To make regular checks and prepare reports and all necessary documents.
• To act as the Company's contact to respond to routine types of inquiries and provide general advice regarding the subject.
• To implement compliance and monitoring procedures.
• To communicate with new and existing clients of the Company and perform the Know-Your Client procedures.
• To help the implementation of the periodic compliance/AML monitoring program by collecting, testing, analyzing and reporting data.
• To observe, monitor & report to the Board of Directors of the Company and/or the CEO on all matters concerning regulatory and internal compliance.
• To generally promote to the highest possible level the business of the Company and to keep the good reputation of the Company.
• To open new, amend and terminate client's accounts.
• To monitor the transactions performed through the Company, make comparisons with the instructions received and to sort out any discrepancies.
• To update the system/records of the client/own account (i.e. funds and/or securities to/from client's accounts
• Any other related tasks assigned by his/her manager.

• Bachelor's degree in Business Administration or a related field.

• Prior experience in a back-office role within a forex brokerage firm or financial institution is highly desirable.

• Familiarity with regulatory requirements and compliance standards relevant to the financial industry.

• Demonstrated proficiency in using CRM software to manage customer interactions, track client accounts, and analyze customer data.

• Ability to accurately input and maintain customer data in the CRM system, ensuring data integrity, completeness, and consistency.

• Experience in segmenting and categorizing customer data for targeted marketing campaigns, client communications, and reporting purposes.

• Understanding of data privacy regulations, compliance standards, and industry guidelines governing CRM usage and customer data management within the financial industry.