Hungarian-Speaking Customer Care Officer

Customer Support Limassol

Job Description

Our clients is a reputable and well-established investment firm with headquarters in Limassol, Cyprus and representative offices in other EU countries as well as Australia. They are looking to add a Hungarian speaker to their team that will be responsible for providing high quality customer service to the company’s clients. The successful candidate will be native/fluent in Hungarian with very good knowledge of the English language, positive attitude and ability to work shifts.

Reference #: GC004085

Job Responsibilities

  • Dealing with clients’ inquiries via live chat, email and telephone
  • Performing personal clientele analysis and taking actions as required
  • Handling client inquiries appropriately and ensuring that high level service is provided
  • Promoting available products and services to clients
  • Developing and maintaining excellent relationships with prospective and existing clients
  • Cooperating effectively with other departments as required
  • Contributing to team effort by achieving targeted results

Requirements

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Hungarian speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required

Benefit

  • Attractive remuneration package
  • Private health insurance
  • Corporate pension fund
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
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