Trade Support Officer

Information Technology Limassol

Job Description

Our client is a CySEC regulated entity with headquarters in Limassol and offices abroad in different jurisdictions. They are looking for a Trade Support Officer to join their team in Limassol. The ideal candidate will be a results-driven and reliable individual who is looking to grow with the business through commitment and high-quality work, and IT background will be preferable.

Reference #: GC004554

Job Responsibilities

  • Day to day monitoring and analysing trades and prices.
  • MT4/MT5 Administration Install, update and configure MT4/5 servers, backup server and Access points.
  • Monitor and maintain all MT4/5 Servers and associated plugin/gateway.
  • Conduct Test Plug-ins and Manager-API applications.
  • Generate reports from the trading/bridge platforms.
  • Provide cross department assistance and ensure all tickets are answered in timely fashion.
  • Investigate and resolve various incidents relating to trading systems
  • Support PXM, One Zero and Fxcubic technology.
  • Control of security and integrity of the trading infrastructure.
  • Document procedures that need to be followed and apply Policies.
  • Manage and ensure seamless operation of MT4/5 platforms and other trading applications


  • Good Knowledge of MS Excel including pivot tables.
  • Any knowledge MT5 admin and manager is desirable
  • Robust personality; ability to manage pressure and a flexible, amicable personality.
  • Fluency in English is mandatory; a second language is useful.
  • Able to work in a fast-paced environment.
  • Good understanding of TCP/ IP and LAN/WAN.
  • Good understanding of Security/ Firewalls.
  • Strong IT background.
  • Ability to work under pressure efficiently.