Senior Trade Support Officer

Our client is a CySEC regulated entity with headquarters in Limassol and offices abroad in different jurisdictions. They are looking for a Senior Trade Support Officer to join their team in Limassol. The ideal candidate will be a results-driven and reliable individual who is looking to grow with the business through commitment and high-quality work, and IT background will be preferable.

• Day to day monitoring and analysing trades and prices.
• MT4/MT5 Administration Install, update and configure MT4/5 servers, backup server and Access points.
• Monitor and maintain all MT4/5 Servers and associated plugin/gateway.
• Conduct Test Plug-ins and Manager-API applications.
• Generate reports from the trading/bridge platforms.
• Provide cross department assistance and ensure all tickets are answered in timely fashion.
• Investigate and resolve various incidents relating to trading systems
• Support PXM, One Zero and Fxcubic technology.
• Control of security and integrity of the trading infrastructure.
• Document procedures that need to be followed and apply Policies.
• Involve in trading related projects
• Report system bugs to Trade Support manager

• Good knowledge MT5 admin and manager
• Robust personality: ability to manage pressure and a flexible, amicable personality.
• Fluency in English is mandatory; a second language is useful.
• Able to work in a fast-paced environment.
• Team player
• Good Knowledge of MS Excel including pivot tables.
• Strong IT background.
• Programming in C++, Python and Database Script is a Plus
• Good understanding of TCP/ IP and LAN/WAN.
• Good understanding of Security/ Firewalls.
• Ability to work under pressure efficiently.
• Able to be on call 24/7.