Retention Officer

Sales/Business Development Limassol

Job Description

Our client is a trusted CFD broker with offices in Limassol. While continuously upholding the highest standard of service and security for their clients, they are seeking to strengthen their team of skilled professionals. They are currently looking to hire an experienced Retention Officer to join their team.

Reference #: GC004444

Job Responsibilities

  • Promote the company’s products and services.
  • Achieves monthly targets
  • Provide understanding of technical and fundamental analysis to clients
  • Cross selling company services to provide client improvement
  • Maintains high levels of client acquisition, retention, and re-activation
  • Being the primary point of contact for clients under their portfolio
  • Contact existing clients, ensuring they receive the highest level of service.
  • Develop strong customer relationships to encourage repeat business.
  • Educate clients on how to use the company’s trading platform.

Requirements

  • Any Degree in Economics or Finance will be considered an advantage
  • Native/Fluent English and one of the following languages: German, Dutch.
  • Ability to have flexibility in the schedule, highly motivated individuals with the willingness to improve themselves and surpass their own expectations
  • Minimum 1 year experience in relevant field
  • Excellent communication and organizational skills
  • Knowledge in Technical Analysis will be considering an advantage
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