Retention Agent

Our client,  a well established investment firm with offices in Nicosia, is currently looking to grow their team. Their goal is to provide customers with a reliable, easy to use and highly profitable services. They are currently looking for an experienced Retention Agent to join their team.

• Building and maintaining strong, long-lasting customer relationships.
• Arrange meetings, mainly remotely, with clients to educate, serve, update and ultimately upsell traders.
• Operating as the lead point of contact for any and all matters specific to clients’ accounts.
• Promoting the Company's products and services

• Native or Fluent in English
• T. Proficient
• Positive attitude
• Minimum 1 year experience in relevant field
• Excellent communication and organizational skills
• Knowledge in Technical Analysis will be considering an advantage
• Any Degree in Economics or Finance will be considered an advantage