Retail Central Filing Officer

FX/Binary Options Limassol

Job Description

Our client is a well -established investment firm with over 20 years of experience in the trading industry and is one of the leading CFD and spread betting providers with headquarters in Limassol . They are currently looking to hire a Retail Central Filing Officer.

Reference #: GC001850

Job Responsibilities

  • Receive and review documents of Retail clients
  • Continuously liaise with clients regarding the collection of documentation
  • Process applications for the opening of new client’s accounts into the Company’s software
  • Amend existing Client Accounts (i.e. Valid Documents, updated information)
  • Amend client’s accounts (e.g. leverage, profile etc.) into the Company’s software
  • Answer all emails received from clients regarding queries on account opening process as well as amending existing accounts
  • Validate provided documentation with an independent third-party electronic verification provider (e.g. RDC)
  • Ensure that all necessary documentation is collected and update the Company’s software about the collection of these documents
  • Keep client records (i.e. agreements, ID documents, investor questionnaire, Know Your Client information) in electronic form
  • Perform translation review of client documents
  • Refer to any complex issues to the department Supervisor
  • Identify potentially unusual, suspicious or fraudulent documentation and refer these to the department Supervisor, Back Office Operations Manager or Compliance if required
  • In addition to these duties, the Employee may from time to time be required to undertake additional or other duties within his capacity as necessary to meet the needs of the Employer’s business


  • University Degree in Business Administration, Finance or any relevant field
  • Previous experience in a similar role
  • Experience/Knowledge of the financial markets
  • Good knowledge of the English Language
  • Shift work: morning afternoon and evening shifts