Portuguese Customer Support Representative

Customer Support Limassol

Job Description

Our client is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They already have more than 85 well-established partners in the casino vertical. They are currently looking for a motivated and dynamic Portuguese Customer Support Representative to join their team in Limassol.

Reference #: GC004550

Job Responsibilities

  • Dealing directly with clients’ queries over chat system, e-mail and phone
  • Answering clients’ requests
  • Promoting products and services to clients
  • Optimize customers’ satisfaction
  • Interacting with other departments as necessary to meet clients’ needs
  • Maintaining professionalism in all instances

Requirements

  • Able to work 22:00 to 06:00
  • Experience preferred but not mandatory
  • Fluent in English
  • Native Portuguese language proficiency
  • Attention to detail and quality of work
  • Computer literate and proficient user of Excel
  • European citizenship
  Remuneration & Benefits:
  • Career development
  • 21 days Paid Annual Leave
  • Medical Health Insurance
  • Complimentary lunch
  • Team Building Activities
  • Monetary voucher on Birthdays and additional occasions
  • Supportive and positive working environment
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