Customer Support Representative

Customer Service Limassol

Job Description

On behalf of our Client, a growing Company in the financial services industry we are seeking for Customer Support Representatives, (fluent in any of the following languages: German, Italian, Dutch) to become part of  our client’s dynamic team.

Reference #: GC001848

Job Responsibilities

  • Effectively attend to requests of new and existing clientele and provide customer support via chat, phone and emails
  • To carry on administrative tasks of the business unit and provide internal support to the Sales team
  • Effectively resolve complaints
  • Facilitate KYC process and on-boarding of clients
  • Other ad hoc projects

Requirements

  • Degree holder in Business or Economics or Finance or in another similar field or linguistics
  • Demonstrated work experience in a similar role
  • Proficiency in MS Office
  • Fluency in English, both verbal and written
  • Fluency in any of the following languages: German, Italian, Dutch. Fluency in other languages will be considered an advantage
  • Outstanding communication skills
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