Customer Support Representative

Casino/Online Casino Limassol

Job Description

Our client is an industry backed, fast growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They already have more than 60 well-established partners in the casino vertical. Licensed out of U.K and Malta with offices in Cyprus, Israel and London, they are currently in a fantastic position to continue their rapid global growth.

They are looking for a motivated and dynamic Customer Support Representative to join their team in Limassol.

Reference #: GC003789

Job Responsibilities

  • Dealing directly with clients’ queries over chat system, e-mail and phone
  • Answering client’s requests
  • Promoting products and services to clients
  • Optimize customers’ satisfaction
  • Interacting with other departments as necessary to meet client’s needs
  • Maintaining professionalism at all instances

Requirements

  • Able to work 24/7 shifts on rotation
  • Experience preferred but not mandatory
  • Excellent command of English language
  • Attention to details and quality of work
  • European citizenship
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