Customer Onboarding Officer

FinTech Nicosia

Job Description

Our clients is a provider of services including e-money, payments and identity verification, which all revolve around optimizing the online payment journey in a seamless and secure way. They are currently looking for a Customer On-boarding Officer that will be responsible for monitoring the new client accounts and ensure KYC process is followed accurately.

Reference #: GC001934

Job Responsibilities

  • KYC monitoring of customers for the company's new product (mobile wallet)
  • Dealing with customer on-boarding, including communication with customers regarding KYC matters
  • Identification of fraudulent documents
  • Transaction processing and monitoring and Identification of suspicious transactions


  • A degree in finance, economics, law or similar is necessary.
  • ACAMS, CySec or similar AML Certification.
  • 2 – 3 years of experience on a customer onboarding position conducting KYC/AML checks on customers in the financial industry.
  • Knowledge of AML/CFT principles and their application to the regulated financial institution.
  • Excellent command of English, both verbal and written, any other language would be a plus.
  • Ability to manage multiple priorities at a time, while maintaining sharp attention to detail and composure under pressure.
  • Aptitude to work in a fast-paced environment.
  • Ability to work in a multinational team.
The Package:
  • Competitive Salary
  • Private health insurance plan participation
  • Performance Bonus, including mix of cash and share-based scheme of company stock for outstanding performers.
  • Work space perks: breakfast for early starters, barista coffee, subsidized lunch