Back Office and Support Administrator – Chinese Speaker

FX/Binary Options Limassol

Job Description

Our clients is a well-established and ambitious globally-regulated (including CySEC) CFD and Forex Broker with headquarters in Australia and further offices internationally. They’re seeking to recruit a Back Office & Support Administrator- Chinese Speaker to join their growing team in Limassol.
The successful candidate does not necessarily need prior experience but needs to have a can-do attitude, willingness to learn and be a team-player. The candidate needs to be fluent in written and spoken Mandarin and fluency in English is viewed favorably.
This is a great opportunity to work in a varied role and be overseen by and mentored by a team of industry professionals with years of industry experience. The company offers continuous personal development and a dynamic working environment.

Reference #: GC003786

Job Responsibilities

  • Assist with the onboarding of clients which include reviewing their KYC documents and updating client personal data
  • Provide answers to customers by identifying problems and assisting with incoming queries by email, live chat and other supported communication channels of the company
  • Assisting other departments with Back-office requests

Requirements

  • Computer literacy with excellent working knowledge of Microsoft Office applications
  • Knowledge and experience in FX will be considered advantageous but not required
  • A team player with excellent communication skills
  • EU passport holder or have the right to live and work in Cyprus.
  • Native or near native Mandarin and can communicate in English
  • Ability to work in shifts and occasionally on weekends
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