French-Speaking Customer Care Officers

Customer Support Limassol

Job Description

Our clients is a reputable and well – established investment firm with headquarters in Limassol, Cyprus and representative offices in other EU countries as well as Australia. They are looking for a Junior dealer to join their team in Limassol. The successful candidate will ideally be fluent French speaker with excellent oral and written skills in English with ability to multitask and maintain a high-level of organization

Reference #: GC004029

Job Responsibilities

  • Dealing with clients’ inquiries via live chat, email and telephone
  • Performing personal clientele analysis and taking actions as required
  • Handling client inquiries appropriately and ensuring that high level service is provided
  • Promoting available products and services to clients
  • Developing and maintaining excellent relationships with prospective and existing clients
  • Cooperating effectively with other departments as required
  • Contributing to team effort by achieving targeted results

Requirements

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent French speakers with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required
Benefit:
  • Attractive remuneration package plus performance related reward
  • Private health insurance
  • Corporate pension fund
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
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